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Customer Reviews

ATS Review
By Dr. D. on 3/28/2024 8:42:57 PM
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I think Chris is an asset to Cousins Air. I found him to be very knowledgeable and helpful with my air conditioning issue. I hope he will be the tech sent if I have future problems because I have confidence that he will get the job done right.

ATS Review
By Ken M. on 3/28/2024 11:14:10 AM
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Excellent customer service clean neat and a great experience

ATS Review
By Robert &. on 3/27/2024 10:18:43 AM
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I thought I needed a new system. James said I was still under warranty. He called the office and got me the next appointment.Terrific service and a reassuring professional.

ATS Review
By Gary O. on 3/26/2024 4:49:10 PM
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Very Polite and Professional. Ahead of time and emailed immediately.

ATS Review
By Michael &. on 3/26/2024 3:58:13 PM
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Excellent service. Very thorough

ATS Review
By Joseph N. on 3/26/2024 11:37:13 AM
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Angelo is very polite, friendly, but most importantly he is very efficient and does a very good and complete job. I only want him to come to do my servicing and if necessary to fix any problems that might arise. He's excellent

ATS Review
By Michael R. on 3/22/2024 5:51:27 PM
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Very professional

ATS Review
By Pravin &. on 3/20/2024 3:12:23 PM
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Daniel is quite friendly, knowledgeable & professional to work with.

ATS Review
By Felicia G. on 3/20/2024 11:49:23 AM
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Excellent service!

ATS Review
By Sean &. on 3/20/2024 12:12:54 AM
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Our thermostat blacked out around 10pm last night. We called Cousins Air (as an established customer) before this, and the on-call technician-Roben Saimbre, immediately answered the phone and, within a few minutes, were able to detect the problem and provide answers to our questions. We greatly appreciate and are happy about the utmost professionalism and impeccable service during this emergency. Thanks to Cousins Air for hiring employees who continue to produce QUALITY work.

ATS Review
By The F. on 3/19/2024 3:52:06 PM
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Best Customer Service, called this morning, AC fixed by evening! It pays to have a service contract!

ATS Review
By Elvie M. on 3/19/2024 8:34:15 AM
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Wonderful technician. He was on time, very friendly and fixed my issue promptly. Great service.

ATS Review
By Pravin &. on 3/15/2024 4:52:42 PM
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Marcos is very pleasant , knowledgeable & professional.

ATS Review
By Timbers o. on 3/15/2024 3:26:25 PM
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He explains everything he needed to do.

ATS Review
By Chester N. on 3/15/2024 7:49:04 AM
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Great job, and thorough and capable technician. Chester Nosal

ATS Review
By Vivian C. on 3/14/2024 10:29:17 PM
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Marcos did an outstanding job servicing my air conditioner on a regular service maintenance appointment.

ATS Review
By Cheryl R. on 3/14/2024 5:16:13 PM
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Angelo is very professional and friendly. I will ask for him when my next service is due.

ATS Review
By Linda H. on 3/14/2024 6:15:53 AM
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A pleasure having him in my home. Friendly, professional and kind. You can send him next time.

ATS Review
By Bruce K. on 3/11/2024 7:42:49 PM
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Jethro always provides good maintenance services each time he visits. Goes the extra mile to correct problems. Very easy to communicate with. Thanks, Jethro.

ATS Review
By Bill O. on 3/11/2024 4:58:50 PM
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Reade was courteous, professional and solved our service problem.

ATS Review
By Brent &. on 3/9/2024 1:31:52 PM
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Benny was great very professional and knowledgeable. Excellent

ATS Review
By David &. on 3/9/2024 9:02:05 AM
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Berly was on time, polite and professional. He listened and answered our questions. Enjoyed working with him.

ATS Review
By Mona B. on 3/8/2024 1:46:49 PM
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My Technician Josh was terrific, prompt, efficient and all around a "got the job done" guy.

ATS Review
By Hendrik R. on 3/5/2024 7:58:38 PM
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Dear Cenzano, We were so please looking at you working so hard under the sunlight to allow us to a good and refresh night sleep, thank you so much for your hard work and diligent effort.

ATS Review
By David &. on 3/5/2024 12:12:29 PM
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Cousins Air just did our maintenance. They are excellent!

ATS Review
By The F. on 3/4/2024 4:07:18 PM
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wo (2) new commercial air conditioners were installed today. They came on-time and got the job done. Technicians were professional and friendly, when they were finished, they explained everything that was done! Great Job Cousins!

ATS Review
By The F. on 3/4/2024 4:07:17 PM
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wo (2) new commercial air conditioners were installed today. They came on-time and got the job done. Technicians were professional and friendly, when they were finished, they explained everything that was done! Great Job Cousins!

ATS Review
By The F. on 3/4/2024 4:06:43 PM
Full StarFull StarFull StarFull StarFull Star

wo (2) new commercial air conditioners were installed today. They came on-time and got the job done. Technicians were professional and friendly, when they were finished, they explained everything that was done! Great Job Cousins!

ATS Review
By The F. on 3/4/2024 4:02:10 PM
Full StarFull StarFull StarFull StarFull Star

Two (2) new commercial air conditioners were installed today. They came on-time and got the job done. Technicians were professional and friendly, when they were finished, they explained everything that was done! Great Job Cousins!

ATS Review
By The F. on 3/4/2024 4:02:09 PM
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Two (2) new commercial air conditioners were installed today. They came on-time and got the job done. Technicians were professional and friendly, when they were finished, they explained everything that was done! Great Job Cousins!

ATS Review
By Morton &. on 3/4/2024 1:45:24 PM
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Chris is the best.He is thorough and a pleasure to deal with.

ATS Review
By Charlotte L. on 3/3/2024 11:33:03 AM
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Thank you Chris for coming on a Sunday and quickly getting us back up and running!

ATS Review
By Hendrik R. on 3/2/2024 11:02:45 AM
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Hey Jason, we really appreciate your punctuality and your honesty. Thank you so much.

ATS Review
By Hendrik R. on 3/1/2024 10:29:22 PM
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Nicolas we appreciate your hard work, thank you so much

ATS Review
By Stephen &. on 2/29/2024 11:17:57 PM
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Chris has been with us a number of times and does a wonderful job of taking care of our a/c systems.We expect that to continue in the years to come!

ATS Review
By Vicki E. on 2/29/2024 6:15:05 PM
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Excellent as usual!

ATS Review
By Joseph &. on 2/29/2024 6:01:54 PM
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Joe always does a great job in maintaining the AC.

ATS Review
By Allen &. on 2/29/2024 4:51:00 PM
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it is very difficult to improve "PERFECTION", Chris and Cousins have been taking excellent care of me for nearly 21 years now, and I would not even consider going anywhere else. They are reliable, dependable and they absolutely know what they are doing, I have never EVER been disappointed. But I think it has been a while since you gave Chris a raise, you know like a token of appreciation for all of us customers who's LOYALTY, Chris maintains.. I will trust that you will do this.thank you all again at Cousins Air , you are all the best.

ATS Review
By The F. on 2/29/2024 3:12:09 PM
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Great Service as usual - called and got Nicholas to diagnose the problem with our Air Conditioner - unit coils are frozen - will have to replace unit.

ATS Review
By Marc &. on 2/28/2024 7:17:44 PM
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Daniel was amazing!!

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