Customer Reviews
ATS ReviewBy James C. on 9/15/2025 6:06:03 PM
Joseph done a great Job ,Thank you from James
ATS ReviewBy Morton &. on 9/15/2025 5:45:43 PM
Benito was very helpful. He answered all my questions and was a pleasure to work with
ATS ReviewBy Teri S. on 9/13/2025 7:19:27 PM
Excellent very professional
ATS ReviewBy Phyllis S. on 9/13/2025 1:50:47 AM
Very nice and efficient
ATS ReviewBy Cary H. on 9/12/2025 10:39:26 PM
Jake was extremely professional and comprehensive. He was knowledgeable and explained the AC system findings and work he performed in detail. Cousins has been consistent at every level since i have commenced using them as my AC service company.
ATS ReviewBy Debbie A. on 9/12/2025 11:03:59 AM
I have used Cousins Air over the last few years and was personally recommended to them due to their consistency and good work. Keep up the good work!
ATS ReviewBy Gary G. on 9/11/2025 8:19:12 AM
Berly came to my house yesterday. My drain line was clogged. He was very efficent and organized taking care of the problem. He cleared the line an rinsed it thoroughly. Then he cleaed the catch tray. Berly exceeded my expectations. Great job!! And same day service--outstanding
ATS ReviewBy Tim D. on 9/10/2025 11:56:57 AM
Claudin was very professional and helpful. Great visit.
ATS ReviewBy Ronald S. on 9/8/2025 1:17:33 PM
Always efficient service.
ATS ReviewBy Peggy S. on 9/5/2025 4:07:25 PM
Kyle is an amazing and determined technician. He is extremely knowledgable and thorough with great attention to detail. He won’t give up until he is completely satisfied. What a pleasure to work with him and his helper.
Cousins has been a life saver in helping to resolve ongoing issues. They truly listen, treat you with respect and address each and every concern. I can’t say enough about their customer service. They go above and beyond. So happy we connected with them. Thank you!!
ATS ReviewBy Margie S. on 9/3/2025 5:33:51 PM
The tech. you sent was very professional which made me very interested in when he was explaining the problem.. Thank you for your great service
ATS ReviewBy David &. on 8/30/2025 11:43:17 AM
Thomas was plesant, professional and efficient in his work, completed the repair before I knew it.
ATS ReviewBy Carol P. on 8/28/2025 1:13:09 PM
Marcos is the best! He is so professional and knowledgeable. I feel so confident I’m getting the best quality service because of him
ATS ReviewBy Sam &. on 8/28/2025 11:56:44 AM
excellant service, promt,very personable,a great asset to cousins air
sam sobel
ATS ReviewBy Ronald T. on 8/27/2025 5:52:37 PM
Excellent friendly service as usual
ATS ReviewBy Isobel H. on 8/27/2025 11:21:49 AM
Jason is always consistent and focused in delivering excellent service in a timely manner. He is courteous, congenial and respectful. Jason is knowledgeable and knowledgeable in caring for our HVAC units
ATS ReviewBy Roberta S. on 8/27/2025 8:31:34 AM
Very pleased!
ATS ReviewBy Harold B. on 8/26/2025 10:38:09 PM
The serviceman was on time and did an excellent job. The AC works very well now.
ATS ReviewBy David &. on 8/24/2025 9:45:16 PM
Very pleased with the service provided by Roben, efficient, proffesional and pleasant to work with.
ATS ReviewBy Ellen D. on 8/24/2025 1:25:38 AM
Cousins Air installed a new energy efficient AC unit at my home in Tamarac. They excel in efficiency & great customer service. Fair prices for maintenance contracts to keep my home cool in this Florida heat. Thank you Cousins Air! Satisfied customer.
ATS ReviewBy Connie H. on 8/21/2025 6:06:05 PM
Belly was very competent, professional and gracious! He’s knowledgeable and a great representative of Cousins Air! Thanks,Berly👍🏻👍🏻😊
ATS ReviewBy Steven K. on 8/19/2025 1:27:45 PM
A pleasure to meet someone who is so knowledgeable about a/c’s. He set it up so it’s working 2 stage now. Previously only one stage was operating
ATS ReviewBy Clark &. on 8/17/2025 3:27:17 PM
We were very pleased with the prompt and efficient service we received this weekend. It is always a pleasant when a knowledgeable gentleman like Marcos shows up at our house because we’re confident he’ll take care of the issue in the best way possible. We’re happy to be part of the Cousins family
ATS ReviewBy Leo O. on 8/15/2025 3:00:07 PM
Outstanding work and professional behavior the whole time. I was impressed with his work and customer service - well done and thank you
ATS ReviewBy Melissa &. on 8/14/2025 2:29:26 PM
Anthony was great!
ATS ReviewBy Overlook T. on 8/12/2025 9:25:03 PM
Sley was courteous, professional, and has a lovely sense of humor. He is a joy to work with. Five Stars.
ATS ReviewBy Beverley S. on 8/7/2025 12:50:36 PM
Gelynx ALCINA
DID A WONDERFUL JOB TODAY SPENT LOTSS OF TIME TAKING APART AND EXPAINING EVERYTHING i WAS SO THRILLED GREAT APPOINTMENT THANKS SO MUCH FROM JUNE DUNLEA
ATS ReviewBy Carlos &. on 8/7/2025 8:40:22 AM
Bendy’s experience showed on the service repair to fix the issue, install a better solution and further to take a moment to discuss a pro-active approach to maintain the existing equipment.
Highly recommend his expertise.
ATS ReviewBy Thomas &. on 8/5/2025 6:52:14 PM
Claudin was through, professional and pleasant to work with, look forward to having him back for our next service.
ATS ReviewBy Bob S. on 8/5/2025 1:23:38 PM
Did a real good job
ATS ReviewBy Barnet &. on 8/5/2025 10:44:51 AM
Technician was polite, knowledgable and fast. I love this company❤️
ATS ReviewBy Sean &. on 8/4/2025 7:18:57 PM
We appreciate the professionalism and top-notch performance by Cousins. Indeed, from the person on the phone to the end of the work done has been top- notch.
The Smith family
ATS ReviewBy Maxine &. on 8/4/2025 4:19:35 PM
Very good service
ATS ReviewBy Arnold &. on 8/2/2025 7:30:33 AM
Excellent serviceman..
Very professional and knowledgeable!
Outstanding customer presentation of the situation!
ATS ReviewBy William D. on 8/1/2025 10:51:20 PM
Berly arrived on time and did an excellent job in the maintenance of my A/C system.
When he finished and restarted the system the house cooled down from 78 to 73 in 60 minutes. He is an asset to Cousins Air.
ATS ReviewBy Arnold &. on 8/1/2025 2:44:29 PM
Excellent Service man!
Courteous and very knowledgeable!
ATS ReviewBy Althea M. on 7/31/2025 5:37:30 PM
Marcos is a terrific employee.
Friendly with a great attitude.
He's a Five Star employee
Great customer service. Ty
ATS ReviewBy Steven K. on 7/29/2025 2:14:38 PM
Good experience with Jim
ATS ReviewBy Ron &. on 7/29/2025 8:51:53 AM
Dan was terrific. He solved my A/C problem quickly and efficiently and answered all my questions professionally . Great job. Keep up the good work.
ATS ReviewBy Gerry &. on 7/25/2025 1:17:27 PM
Christian called in advance and was very profesional and attentive. I love this company for the support and customer service 🥰
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