Customer Reviews
ATS ReviewBy Tawny Y. on 8/15/2026 4:50:23 PM
Our technician today Jerry was excellent. He arrived on time and was very kind, got our air conditioner up in running in no time. Thank you.
ATS ReviewBy Joseph &. on 8/13/2026 6:44:20 PM
Fast ,Professional service .Explained what they had to do,
ATS ReviewBy Joseph &. on 8/13/2026 6:44:20 PM
Fast ,Professional service .Explained what they had to do,
ATS ReviewBy Stuart S. on 8/13/2026 5:25:07 PM
Chris, as always was terrific, early, very knowledgeable and a pleasant to be around. I always ask for him Berly.
ATS ReviewBy Sharon C. on 8/11/2026 9:14:45 PM
Although Christian was unable to solve my issue, he took time in locating the problem and suggesting a coarse of action to get the repairs I needed. I appreciate his effort and explanation. Thank you Christian!
ATS ReviewBy Stephen R. on 8/11/2026 8:28:26 PM
Fantastic person
Knowledgeable
Prompt
Polite
Quick
Very knowledgeable
Please pay him very well because he is too good to not have him working for you. Steve Ryan
ATS ReviewBy Denise B. on 8/11/2026 9:30:31 AM
He was very clean, neat and professional. When he was done, he explained what he did and he called before and was able to come earlier
ATS ReviewBy Sharon C. on 8/6/2026 5:09:21 PM
Thank you Roben! Arrived on time, thoroughly checked my AC system, was professional, answered questions. Very impressed with Roben, definitely an asset to Cousins Air.
ATS ReviewBy Joseph &. on 8/5/2026 5:03:14 PM
Carlos was great !!!! Beyond professional. Booties, drop clothes, no loud radio music. Plus he really knew what he was doing . Hard to beat all that. Wish all my service technicians were like him. Truly an asset to your firm
ATS ReviewBy Joseph &. on 8/5/2026 5:03:14 PM
Carlos was great !!!! Beyond professional. Booties, drop clothes, no loud radio music. Plus he really knew what he was doing . Hard to beat all that. Wish all my service technicians were like him. Truly an asset to your firm
ATS ReviewBy Gerald &. on 8/5/2026 1:09:42 PM
Very knowledgeable, efficient and friendly!!!
ATS ReviewBy Dominic P. on 8/4/2026 1:05:32 PM
Great service great company honest and reliable.. Thanks Jake
ATS ReviewBy Pamela G. on 8/4/2026 1:04:47 PM
Joseph provides extraordinary service, efficient, professional and I always appreciate it when I'm lucky to have him service my system.
ATS ReviewBy Henry S. on 8/4/2026 12:51:41 PM
Kaymen is the best technician… he was thorough and knowledgeable about my entire HVAC system
ATS ReviewBy Timothy &. on 7/28/2026 2:34:36 PM
Roben did a nice job.
ATS ReviewBy Arnold. on 7/28/2026 10:54:06 AM
jadiel was great
ATS ReviewBy William E. on 7/25/2026 3:20:16 PM
Matthew was great
ATS ReviewBy Miles &. on 7/25/2026 9:19:15 AM
I was impressed with the skill and education provided. Gelynx, is very personable. He quickly assessed the situation, set to work efficiently and effortlessly. All the while explaining the steps in the process. After installing the new dryer and ensuring it was soldered in properly, he pressurized the system with co2 while checking to ensure there were no other leaks. He held off on his break because he knew there was an hour wait while evacuating the system. Excellent service by tech and getting someone out quickly to resolve the issue found the night before
ATS ReviewBy Heather P. on 7/24/2026 2:36:31 PM
I can’t say enough good things about Jerry. You can tell he really loves what he does and he’s so knowledgeable about it, even if I can’t keep up! I just love his attitude and helpful personality.Cousins Air has been saving my air conditioner, keeping it going in its old age. 😆 I really appreciate them and their entire team.
ATS ReviewBy Miles &. on 7/24/2026 8:49:02 AM
Jake did was able to quickly determine the problem given I had already done some electrical checks. As such he suspected a leak and found the dryer had a pin hole in it. He offered to add refrigerant to allow time for repair department to resolve. But there was an issue with the Shrader on the low side of the system or his meter so I am now forced to wait for the service department to get back to me while the building was only able to be cooled off to about 86 using my emergency floor unit. My concern at this point is how quickly can they respond as I will have to move things out that cant take the heat if not resolved today.
ATS ReviewBy Charles B. on 7/23/2026 8:13:07 PM
very knowledgeble
ATS ReviewBy Herbert &. on 7/22/2026 11:44:04 AM
Excellent service by Kaymen Swartz. He was friendly, professional and thorough. He detailed each service he performed and advised us on what to pay special attention to in the future.
ATS ReviewBy Denis P. on 7/21/2026 2:23:47 PM
Very respectful and professional as soon as I met the AC tech.Found the and made the repair with no delay time for parts. He is a 5 star technician.
ATS ReviewBy Morton &. on 7/21/2026 1:58:25 PM
Berly did a wonderful job
ATS ReviewBy Rolando M. on 7/16/2026 12:41:43 PM
Matthiew was extremely professional and took the time to explain every step of the process. We truly appreciate his service and would like to thank him.
ATS ReviewBy Josephine M. on 7/15/2026 1:45:27 PM
I received a service call at 237 Highpoint W #C Delray Beach today. David Hanson gave me exceptional service. Cousins Air was recommended by Abe Matusof who is employed with Cutmore Builders. Thank you also for Gary’s help with info to call. I will definitely recommend Cousins Air for service. Thank you J McQuaid
ATS ReviewBy The F. on 7/15/2026 11:47:18 AM
Always great service & maintenance, professional & friendly!
ATS ReviewBy The F. on 7/15/2026 11:47:17 AM
Always great service & maintenance, professional & friendly!
ATS ReviewBy Steve C. on 7/13/2026 3:50:15 PM
First time using Cousins Air. The service was outstanding. The technician is very informative. Explained everything required and WHY. Could not expect a better first impression.
ATS ReviewBy Steve &. on 7/12/2026 8:33:11 PM
Need the helps.
ATS ReviewBy The F. on 7/10/2026 11:36:38 AM
Jake was on time, service & repaired our AC units in a professional & timely matter...Thank you Cousins!😊
ATS ReviewBy Joan C. on 7/7/2026 5:17:25 PM
Kind and neat
ATS ReviewBy Ed S. on 7/7/2026 3:10:10 PM
Excellent tech
ATS ReviewBy Dennis &. on 7/7/2026 1:12:24 PM
Very friendly and professional
ATS ReviewBy Dennis &. on 7/7/2026 1:12:24 PM
Very friendly and professional
ATS ReviewBy Kenneth G. on 7/7/2026 8:30:49 AM
very thorough neat and polite
ATS ReviewBy Michael K. on 7/6/2026 10:58:28 AM
Response was same day. 2 technicians identified the issue quickly, made the repairs and went on their way. We had cool air. What could be batter?
ATS ReviewBy Michael K. on 7/6/2026 10:58:28 AM
Response was same day. 2 technicians identified the issue quickly, made the repairs and went on their way. We had cool air. What could be batter?
ATS ReviewBy Melissa &. on 7/6/2026 7:43:15 AM
Outstanding Service Kayman was very nice and pleasant did a great job
ATS ReviewBy Loretta R. on 7/3/2026 1:29:39 PM
Reade is so kind and professional. We are grateful he was able to take care of our system. He made a great difference to us.
Thank you,
Loretta
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