Customer Reviews
ATS ReviewBy Sofia F. on 12/6/2025 2:50:45 PM
Donald is a very good rep. Explained everything in details. Made good recommendations. Promptly sent estimates. We very seriously consider using this company for maintenance service and new installation.
ATS ReviewBy Herbert &. on 12/5/2025 7:22:38 PM
Pleasant and very knowledgeable. He attended to his work and my wife and were pleased.
ATS ReviewBy Ann &. on 12/5/2025 7:13:50 PM
Chris is thorough , respectful, efficient, and is an asset to Cousins Air.
Ann Marie Schneider
ATS ReviewBy Vic D. on 12/5/2025 10:11:04 AM
Joe Furia is an outstanding technician and a quality person. He has serviced us for years and we will "only allow" Joe to service us. We trust him to do our service in our home even when we are not present.
ATS ReviewBy Elaina K. on 12/4/2025 4:13:14 PM
Very nice and started to repair ceiling but wanted to do it perfect so he went back to Home Depot for more materials and patched it nicely. Has to return to paint. Great job. Thank you.
ATS ReviewBy Warren W. on 12/4/2025 3:31:03 PM
Super!!excellent!!
ATS ReviewBy Ethel P. on 12/4/2025 12:34:31 PM
Excellent service. Very thorough.
ATS ReviewBy Jeff A. on 12/3/2025 11:46:05 AM
Jason is a very conscientious and professional to work with. He explained several alternatives to our AC dilemma. Jason was knowledgable and trustworthy and was attentive to our needs.
ATS ReviewBy Ed S. on 12/3/2025 11:22:53 AM
Donald Fritz was the most knowledgeable and professional air conditioning tech that I have ever come in contact with. He took time to explain all the items that he recommended and I quickly accepted the estimates.
ATS ReviewBy Elaina K. on 12/3/2025 10:39:24 AM
Jim was great. Explained everything in detail. Was there for us to help out with the best recommendation for our situation. Made sure price would meet our budget and arranged financing too. He addressed all our concerns. Thank you. 😊
ATS ReviewBy Fabio &. on 12/3/2025 9:31:38 AM
Cousins Air is my first choice always!!! Great customer service, great technicians, and great work.
ATS ReviewBy George W. on 11/26/2025 6:34:37 PM
Mr. Singh is very courteous and professional. We appreciate the service.
ATS ReviewBy Lynn B. on 11/26/2025 7:41:54 AM
Thanks to Victoria who managed to get help so late in the day. My a/c was not working when I got home at 4:45. Daniel and his assistant arrived at designated time and fixed the problem. Really appreciate the late evening service. Both young men were so polite as well as knowledgable.
ATS ReviewBy John &. on 11/24/2025 10:09:36 PM
Outstanding customer service from Gelynx, as always!
ATS ReviewBy Michael K. on 11/24/2025 10:03:03 PM
Always excellent service from Gelynx! He is very thorough, friendly, and professional. Great job!
ATS ReviewBy Karen &. on 11/24/2025 5:13:16 PM
Jake did an excellent job locating a problem and then fixing it good job Jake!!!!
ATS ReviewBy Jeffrey B. on 11/24/2025 1:59:59 PM
David and his helper were outstanding. They took the extra step and went beyond what i asked and treated my home like it was their own home. Highly recommend.
ATS ReviewBy Jeffrey B. on 11/24/2025 1:59:59 PM
David and his helper were outstanding. They took the extra step and went beyond what i asked and treated my home like it was their own home. Highly recommend.
ATS ReviewBy Ronald T. on 11/24/2025 1:02:04 PM
Chris was very professional and neat. Would like him to be our permanent tech.
ATS ReviewBy Ann N. on 11/21/2025 6:45:00 PM
Prompt. Takes care of maintenance twice a year. Reade is an excellent technician!
ATS ReviewBy Herbert T. on 11/20/2025 8:06:16 PM
Great service
ATS ReviewBy Michael H. on 11/20/2025 2:44:56 PM
He did great !
ATS ReviewBy Randy &. on 11/20/2025 1:39:49 PM
Jake is always very friendly, helpful and customer service focused. An asset to the company!
ATS ReviewBy Miles S. on 11/19/2025 12:02:18 PM
Lance is always very upbeat and does a wonderful job. He explains the outcome well
ATS ReviewBy Miles S. on 11/19/2025 11:58:08 AM
Lance always does a great job. Very happy and informative.
ATS ReviewBy Herbert T. on 11/14/2025 3:54:28 PM
prompt, efficient
ATS ReviewBy Karen &. on 11/13/2025 5:16:35 PM
Great service.
ATS ReviewBy Ken M. on 11/13/2025 1:52:17 PM
excellent service very pleasant and helpful
ATS ReviewBy Dr. B. on 11/12/2025 9:57:05 AM
Benny is awesome
ATS ReviewBy Mel D. on 11/11/2025 7:23:26 PM
Matthew performed the A/C maintenance in a very professional manner. He answered all the questions I asked him. In addition, he was very pleasant.
In my opinion, he definitely is a valuable employee for your company.
ATS ReviewBy Ken B. on 11/11/2025 6:10:47 PM
Joe was outstanding
ATS ReviewBy Morry &. on 11/11/2025 4:22:56 PM
Chris Resecto did a Great job! Very professional and spot on time. Everything went well. Thanks and appreciate the Great service!
ATS ReviewBy Anthony &. on 11/10/2025 4:44:24 PM
Matthew Vittl was the technician for me today, he did a great job, incredible manors, very focused on his work, no boubt a strong asset to the Cousin's Air Conditioning Family............
ATS ReviewBy Cary H. on 11/9/2025 10:57:49 PM
Andrew and the team were exceptional. Detailed and organized. and systematically completed the job. Cousins has been consistent every time they visit and the associates have been exceptional.
ATS ReviewBy Cary H. on 11/9/2025 10:57:49 PM
Andrew and the team were exceptional. Detailed and organized. and systematically completed the job. Cousins has been consistent every time they visit and the associates have been exceptional.
ATS ReviewBy Karen &. on 11/8/2025 8:56:47 AM
Very professional service. Came at scheduled time. Very thorough and updating me of what they were doing and then using pictures to show any issues.
ATS ReviewBy Karen &. on 11/8/2025 8:56:47 AM
Very professional service. Came at scheduled time. Very thorough and updating me of what they were doing and then using pictures to show any issues.
ATS ReviewBy Michael K. on 11/7/2025 11:16:28 PM
Friendly, professional, and knowledgeable meeting with Jason. Excellent customer experience!
ATS ReviewBy Judy. on 11/7/2025 3:42:57 PM
You did great
ATS ReviewBy Joe R. on 11/7/2025 12:04:35 PM
So far i Cousin Air's people and service. Very knowledgeable and patient taking the time to explain everything you need to know so that you can make an informed decision.
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