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Customer Reviews

ATS Review
By Tawny Y. on 8/15/2026 4:50:23 PM
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Our technician today Jerry was excellent. He arrived on time and was very kind, got our air conditioner up in running in no time. Thank you.

ATS Review
By Joseph &. on 8/13/2026 6:44:20 PM
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Fast ,Professional service .Explained what they had to do,

ATS Review
By Joseph &. on 8/13/2026 6:44:20 PM
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Fast ,Professional service .Explained what they had to do,

ATS Review
By Stuart S. on 8/13/2026 5:25:07 PM
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Chris, as always was terrific, early, very knowledgeable and a pleasant to be around. I always ask for him Berly.

ATS Review
By Sharon C. on 8/11/2026 9:14:45 PM
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Although Christian was unable to solve my issue, he took time in locating the problem and suggesting a coarse of action to get the repairs I needed. I appreciate his effort and explanation. Thank you Christian!

ATS Review
By Stephen R. on 8/11/2026 8:28:26 PM
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Fantastic person Knowledgeable Prompt Polite Quick Very knowledgeable Please pay him very well because he is too good to not have him working for you. Steve Ryan

ATS Review
By Denise B. on 8/11/2026 9:30:31 AM
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He was very clean, neat and professional. When he was done, he explained what he did and he called before and was able to come earlier

ATS Review
By Sharon C. on 8/6/2026 5:09:21 PM
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Thank you Roben! Arrived on time, thoroughly checked my AC system, was professional, answered questions. Very impressed with Roben, definitely an asset to Cousins Air.

ATS Review
By Joseph &. on 8/5/2026 5:03:14 PM
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Carlos was great !!!! Beyond professional. Booties, drop clothes, no loud radio music. Plus he really knew what he was doing . Hard to beat all that. Wish all my service technicians were like him. Truly an asset to your firm

ATS Review
By Joseph &. on 8/5/2026 5:03:14 PM
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Carlos was great !!!! Beyond professional. Booties, drop clothes, no loud radio music. Plus he really knew what he was doing . Hard to beat all that. Wish all my service technicians were like him. Truly an asset to your firm

ATS Review
By Gerald &. on 8/5/2026 1:09:42 PM
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Very knowledgeable, efficient and friendly!!!

ATS Review
By Dominic P. on 8/4/2026 1:05:32 PM
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Great service great company honest and reliable.. Thanks Jake

ATS Review
By Pamela G. on 8/4/2026 1:04:47 PM
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Joseph provides extraordinary service, efficient, professional and I always appreciate it when I'm lucky to have him service my system.

ATS Review
By Henry S. on 8/4/2026 12:51:41 PM
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Kaymen is the best technician… he was thorough and knowledgeable about my entire HVAC system

ATS Review
By Timothy &. on 7/28/2026 2:34:36 PM
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Roben did a nice job.

ATS Review
By Arnold. on 7/28/2026 10:54:06 AM
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jadiel was great

ATS Review
By William E. on 7/25/2026 3:20:16 PM
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Matthew was great

ATS Review
By Miles &. on 7/25/2026 9:19:15 AM
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I was impressed with the skill and education provided. Gelynx, is very personable. He quickly assessed the situation, set to work efficiently and effortlessly. All the while explaining the steps in the process. After installing the new dryer and ensuring it was soldered in properly, he pressurized the system with co2 while checking to ensure there were no other leaks. He held off on his break because he knew there was an hour wait while evacuating the system. Excellent service by tech and getting someone out quickly to resolve the issue found the night before

ATS Review
By Heather P. on 7/24/2026 2:36:31 PM
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I can’t say enough good things about Jerry. You can tell he really loves what he does and he’s so knowledgeable about it, even if I can’t keep up! I just love his attitude and helpful personality.Cousins Air has been saving my air conditioner, keeping it going in its old age. 😆 I really appreciate them and their entire team.

ATS Review
By Miles &. on 7/24/2026 8:49:02 AM
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Jake did was able to quickly determine the problem given I had already done some electrical checks. As such he suspected a leak and found the dryer had a pin hole in it. He offered to add refrigerant to allow time for repair department to resolve. But there was an issue with the Shrader on the low side of the system or his meter so I am now forced to wait for the service department to get back to me while the building was only able to be cooled off to about 86 using my emergency floor unit. My concern at this point is how quickly can they respond as I will have to move things out that cant take the heat if not resolved today.

ATS Review
By Charles B. on 7/23/2026 8:13:07 PM
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very knowledgeble

ATS Review
By Herbert &. on 7/22/2026 11:44:04 AM
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Excellent service by Kaymen Swartz. He was friendly, professional and thorough. He detailed each service he performed and advised us on what to pay special attention to in the future.

ATS Review
By Denis P. on 7/21/2026 2:23:47 PM
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Very respectful and professional as soon as I met the AC tech.Found the and made the repair with no delay time for parts. He is a 5 star technician.

ATS Review
By Morton &. on 7/21/2026 1:58:25 PM
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Berly did a wonderful job

ATS Review
By Rolando M. on 7/16/2026 12:41:43 PM
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Matthiew was extremely professional and took the time to explain every step of the process. We truly appreciate his service and would like to thank him.

ATS Review
By Josephine M. on 7/15/2026 1:45:27 PM
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I received a service call at 237 Highpoint W #C Delray Beach today. David Hanson gave me exceptional service. Cousins Air was recommended by Abe Matusof who is employed with Cutmore Builders. Thank you also for Gary’s help with info to call. I will definitely recommend Cousins Air for service. Thank you J McQuaid

ATS Review
By The F. on 7/15/2026 11:47:18 AM
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Always great service & maintenance, professional & friendly!

ATS Review
By The F. on 7/15/2026 11:47:17 AM
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Always great service & maintenance, professional & friendly!

ATS Review
By Steve C. on 7/13/2026 3:50:15 PM
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First time using Cousins Air. The service was outstanding. The technician is very informative. Explained everything required and WHY. Could not expect a better first impression.

ATS Review
By Steve &. on 7/12/2026 8:33:11 PM
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Need the helps.

ATS Review
By The F. on 7/10/2026 11:36:38 AM
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Jake was on time, service & repaired our AC units in a professional & timely matter...Thank you Cousins!😊

ATS Review
By Joan C. on 7/7/2026 5:17:25 PM
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Kind and neat

ATS Review
By Ed S. on 7/7/2026 3:10:10 PM
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Excellent tech

ATS Review
By Dennis &. on 7/7/2026 1:12:24 PM
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Very friendly and professional

ATS Review
By Dennis &. on 7/7/2026 1:12:24 PM
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Very friendly and professional

ATS Review
By Kenneth G. on 7/7/2026 8:30:49 AM
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very thorough neat and polite

ATS Review
By Michael K. on 7/6/2026 10:58:28 AM
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Response was same day. 2 technicians identified the issue quickly, made the repairs and went on their way. We had cool air. What could be batter?

ATS Review
By Michael K. on 7/6/2026 10:58:28 AM
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Response was same day. 2 technicians identified the issue quickly, made the repairs and went on their way. We had cool air. What could be batter?

ATS Review
By Melissa &. on 7/6/2026 7:43:15 AM
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Outstanding Service Kayman was very nice and pleasant did a great job

ATS Review
By Loretta R. on 7/3/2026 1:29:39 PM
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Reade is so kind and professional. We are grateful he was able to take care of our system. He made a great difference to us. Thank you, Loretta

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