Customer Reviews
ATS ReviewBy Betty D. on 7/26/2024 1:55:25 PM
Your technician was very knowledgeable and helpful. He took the time to explain exactly what he was doing and did not rush.
ATS ReviewBy McMath, G. on 7/22/2024 12:14:46 PM
Great job. Satisfied with time, employee
ATS ReviewBy Oakwood E. on 7/18/2024 11:49:24 AM
MJ did a great job at showing us how our entire pool system worked, and what we need to do to fix it. This man is a great reparation of your company.
ATS ReviewBy Parkhurst, K. on 7/18/2024 11:24:28 AM
This company was wonderful! Dave was very prompt, very friendly, very knowledgeable and very professional. Not to mention I had some fairly good news. This company's got to be the best there is. I would have given them six stars if I could .
ATS ReviewBy Bassos, C. on 7/17/2024 10:10:51 AM
Mr Howard is an excellent technician and represents your company well. He is a good guy and a great tech. The service could not have been better. I will use American Leak for any problem of that type.
Charles P. Bassos
Charles Bassos
ATS ReviewBy Negri, D. on 7/16/2024 1:38:43 PM
Thanks to American Leak Detection for having the wherewithal to have Todd on their staff of technicians! He exceeded our expectations with knowledge, friendliness and expertise. What an asset to a company! 5 stars is not enough ! Highly recommended.
ATS ReviewBy Goetz, L. on 7/16/2024 1:01:36 PM
Dave was great! He told us everything he was going to do and even came back inside to share pictures with us of our leak. He did an amazing job and we appreciate your company!! Well done 😃
ATS ReviewBy Teppo, R. on 7/15/2024 2:42:32 PM
These guys are fantastic. Kevin has had to come out here twice so far and always does a fantastic job and so informative couldn’t ask for a better service tech. Five stars for sure
ATS ReviewBy Pack, J. on 7/10/2024 4:40:17 PM
David was great. He went above and beyond. Thank you David!
ATS ReviewBy Oakley, R. on 7/9/2024 8:15:24 PM
Kevin came out to check our pool for a leak. He was very professional, on time and found 3 leaks that he repaired. Very happy with the service he provided for us.
ATS ReviewBy Kessler, H. on 7/1/2024 2:01:16 PM
I love a company that stands behind their work. ALD certainly does that. They also arrive timely and are fantastic communicators.
ATS ReviewBy Dolan, T. on 6/29/2024 6:09:35 AM
Mike located my pool leak under my newly installed deck and fixed two breaks in my pool line in only two hours and my wife can't tell where he did the repairs! He was meticulous!!
ATS ReviewBy Blackwood, C. on 6/28/2024 3:39:57 PM
Excellent service. Got here three days early. Amazing thorough honest knowledgeable
ATS ReviewBy Huynh, H. on 6/24/2024 11:30:29 AM
Great job
ATS ReviewBy Healey, T. on 6/20/2024 9:15:23 PM
Troy was excellent very knowledgeable, friendly. Explained things when I had questions, didn’t make me feel like a dumb woman, very well appreciated.
ATS ReviewBy Healey, T. on 6/20/2024 9:05:34 PM
David was very knowledgeable, and courteous,
ATS ReviewBy York, V. on 6/17/2024 2:05:23 PM
I was very pleased with the work of Dan and American Leak Detection. Professional and on time while explaining all problems.
ATS ReviewBy Duniphan, T. on 6/13/2024 5:01:19 PM
Troy was great , he found the reason why my pool was leaking quickly and stopped the leak. He explained things clearly and is very knowledgeable
ATS ReviewBy Norton, S. on 6/12/2024 4:09:13 PM
Great customer service, great advise given by this gentleman..Bravo!
ATS ReviewBy Beman, S. on 6/11/2024 9:53:32 AM
MJ was extremely professional and knowledgeable, in addition to being very pleasant to work with!!
ATS ReviewBy Moreta, M. on 6/7/2024 5:28:43 PM
Todd is a great professional. Arrived early, after looking at the affected area he immediately knew where the leak was coming very knowledgeable. Thank you Todd.
ATS ReviewBy Cummins, C. on 6/6/2024 1:15:46 PM
Sent to your employer
ATS ReviewBy White, S. on 6/6/2024 11:15:55 AM
Great service as usual! Very thorough and efficient.
ATS ReviewBy Walker, J. on 6/4/2024 10:26:28 AM
Dan was great! He was very methodical and thorough during the entire process. You can tell he has done this many times before and knows what he is doing. I am very satisfied with his work and highly recommend him!
ATS ReviewBy Padilla, C. on 5/31/2024 10:56:49 AM
What a pleasure to have Troy as my pool technician. I was very concerned and confused about my leaking pool. He answered all my questions with a smile on his face and I learned a lot. Thank you!
ATS ReviewBy Tollin, R. on 5/31/2024 9:33:10 AM
Excellent service, very through
ATS ReviewBy Spring L. on 5/31/2024 9:14:51 AM
Very professional and thorough
ATS ReviewBy Bongiorno, P. on 5/29/2024 5:02:06 PM
Excellent service. Technician was very nice and professional. Would recommend this company anytime to locate a leak. Thank you!!
ATS ReviewBy Kessler, H. on 5/28/2024 3:32:26 PM
Came out as promised! Did a fantastic job! Pool skimmer fixed! No longer leaking. Fair price as I did shop around.
ATS ReviewBy Walker, M. on 5/28/2024 1:49:13 PM
Kevin was great. Arrived early, very knowledgeable and efficient, wasted no time getting right to work finding the leaks. Great system and very polite and informative. Great job. Highly recommend! Matt W
ATS ReviewBy Ferguson, C. on 5/24/2024 9:37:59 AM
Very pleased with the work that was performed and was very pleased with how Dan quickly found the leak and repaired it. Dan is the man!
ATS ReviewBy Hayden, T. on 5/23/2024 11:52:28 AM
Fantastic customer service. MJ very knowledgeable and professional. Recommend to everyone
ATS ReviewBy Gillett, D. on 5/20/2024 4:36:09 PM
Very pleased with the service we received today. Troy is very professional and found the leak in our pool. I would highly your company to anyone with leak problems in their pool. Thank you for a job well done.
ATS ReviewBy Puma, R. on 5/16/2024 11:34:14 AM
Very satisfied with the service. He was friendly and professional.
ATS ReviewBy Malaluan, A. on 5/15/2024 9:27:28 AM
Mike was punctual and got right to it upon arrival. Upon completion he told me what he discovered and what he did to correct it. Won’t be able to tell for sure if the leak has been stopped till later but my hopes are high. It was a pleasure to work with Mike and I highly recommend American Leak Detection.
ATS ReviewBy Sales, J. on 5/3/2024 9:36:57 AM
Dan arrived on time, very personable.
Conducted a thorough investigation. Explained the problem areas and the repairs he Performed.
5++
ATS ReviewBy Snead, J. on 5/2/2024 4:59:25 PM
Kevin was a very personable and professional technician. He found a leak along the skimmer facing and fixed it. I delayed in completing this survey so I could see the 24-hour results. He transformed our pool from a 3/4 inch leak to a 1/16 inch leak, well within the standard for 24-hour pool evaporation. Hopefully, now I'll only have to top off the pool every other week instead of every other day. - John Snead
ATS ReviewBy Vaughn, T. on 4/23/2024 12:22:03 PM
Dan was very pleasant and knowledgeable and explained everything. This is
the second time using American leak detection.
Once for a busted water pipe which they were able to locate and now our pool. Highly recommend the company!
ATS ReviewBy Coughenour, L. on 4/23/2024 8:50:52 AM
David Cooksley, The AML technician was scheduled to arrive at my home between 7am and 7:30am today - he arrived at 7:10, that was definitely 5 stars, he was pleasant, courteous and promptly got to work checking the water meter and adjoining pipes attached to the yard sprinkler system, another 5 stars, and to my surprise could detect no leaks going from the meter to the watering system! David then took the time to thoroughly explain to me some probable reasons why the meter wasn't registering any movement, and he advised me to keep a record of water usage from today on and to call when and if I noted any abnormalities in the future. Another 5 stars!
For the record, two months ago I turned off the water to the sprinkler system in an attempt to see if that would curtail an excessive use of water. it did, from 38,000 gallons a month for October 2023 - January 2024 (Yes, thirty eight thousand gallons of water!) to 3,000 gallons a month for both February and March. And that's when I decided to call ALD. I have used ALD in the past with excellent results and will continue to utilize your company for any future leak problems, and I will continue to recommend American Leak Detection to anyone who asks "Do you know of a reputable leak detection company? You betcha' I do!
Larry Coughenour
ATS ReviewBy James, J. on 4/19/2024 9:06:00 AM
Kevin was very diligent in trying to locate the source of the water intrusion. I pointed out some siding that was loose up on my roof and, like everyone else, said that most likely wasn't the source of the water intrusion, but not leaving any stone unturned he went up in my attic and had me spray water on the area from down on the ground. It took only about 5 minutes for the water to start showing up on my bedroom floor and front entryway. I'm thankful that Kevin did in fact listen to me and checked it out.
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